When will I receive my photos?

  • While we strive to deliver all products in a prompt and efficient manner, some orders are currently taking up to 8 weeks for completion.
    • We have adjusted our offerings, but lingering supply-chain issues still have many materials and products in short supply.
  • For youth leagues, most photos are mailed directly to you.
    • Check with our staff on Photo Day to see how your images will be delivered.
  • For schools, finished photos will be delivered to the Athletic Dept for distribution.
  • Online orders will receive an email when their order ships. Please use a valid email address, or check your SPAM folder for email from David Grupa Sports.

We appreciate your understanding and patience!

I haven’t received my photos yet.

  • When was your league’s Photo Day?
    • Most orders are delivered within 6-8 weeks of Photo Day.

There’s a problem with my order.

  • I’m missing an item.
    • If you ordered specialty items in addition to photos and photo products, they may be shipped separately. Check your order envelope for a note letting you know about missing items.
  • Even though we check every finished order, mistakes still happen.
    • For spelling errors, incorrect images or products, we will gladly reprint them for you.

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